Even though our games are online, you can give a physical gift by customizing and printing the Special Agent card you just bought with the name and picture of the person you're giving it to.
How do I find the cards I have purchased?
A link to the purchased cards has been sent to you by email. You can also find them in My account / My orders.
When I print my card, I'm asked to fill in first and last name and photo. Do I have to?
No! The first and last name and photo are used to customize the card and make it fun! They aren't required for registration. All you need is the access code. You can fill it out with anything you want, or nothing at all.
The person who receives the card creates an account and adds the access code to benefit from investigations offered free of charge.
How and when do I provide the access code indicated on the card?
The person receiving the card activates the code from My account / Activate promotional code
Can I use my card on several accounts?
No, a card can only be used on one account.
How many new investigations will be created each year?
Our goal is one per month. We still need a bit of time to get there.
I don't have a printer. What do I do?
Find one! Or draw the card by hand and write the code on it. Or if you're really lazy, write the code down on a piece of paper. Just don't forget to say that it's for pciagent.com.
Can I purchase a card for myself?
Yes, you can activate a card on any account including your own. Just make sure you don't already have what the card gives you.
Can I have Lollypop's phone number?
Nope, but this is her instagram account 😊 natachaloos
My question isn't in the FAQ!
You can contact us by email at contact[at]pciagent.com or on our Facebok page @public.crime.investigation. We'll be happy to answer.
